Reservation clerk job description and requirements

Growth Rate Projected The percent change of employment for each occupation from to Open and close the availability as and when required of hotel in all the GDS channels, IDS channels and on the hotel website. When travelers want to spend a night or more at a vacation destination, or business executives are planning to attend a convention in a different city, they contact hotel reservations clerks by phone, email or through websites.

It does not include pay for self-employed workers, agriculture workers, or workers in private households because these data are not collected by the Occupational Employment Statistics OES survey, the source of BLS wage data in the OOH. Airlines often issue employees uniforms and badges for security purposes.

Usually, you will need at least a high school diploma or equivalent. Willing to undertake any reasonable request made by management in any other areas of the house. Processes reservations from the sales office, other hotel departments, and travel agents.

Good communication skills are also important since the ticketing agent will deal with customers in every aspect of the position. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.

Thursday, May 10, What They Do The What They Do tab describes the typical duties and responsibilities of workers in the occupation, including what tools and equipment they use and how closely they are supervised.

Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees. Ticketing agents are expected to be clean and neat in appearance in accordance with airline standards. Education The only preliminary education for an airline ticketing agent is a high school diploma.

Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Prepares letters of confirmation. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system.

Determines room rates based on the selling tactics of the hotel. Job Outlook, The projected percent change in employment from to They are friendly and efficient, helping guests find the right accommodations to fit their needs, suggesting different packages or amenities that the facility offers and asking questions to help determine what the client needs.

For most profiles, this tab has a table with wages in the major industries employing the occupation. Knows the selling status, rates, and benefits of all packages plans. On-the-job Training Additional training needed postemployment to attain competency in the skills needed in this occupation.

New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers. Assists in preregistration activities when appropriate.

Processes cancellations and modifications and promptly relays this information to the front desk. Similar Occupations The Similar Occupations tab describes occupations that share similar duties, skills, interests, education, or training with the occupation covered in the profile.

You must be able to work shifts that include days, nights, holidays, weekends and sometimes overtime hours. Bureau of Labor Statistics, U. Tasks Airline ticketing agents check in baggage for most customers, so the ability to push, pull or lift 50 to lb.

Most companies offer training, which can last weeks or longer. Employment Change, The projected numeric change in employment from to This tab also covers different types of occupational specialties. Reservation agents will have to solve customer issues, sometimes without seeing the actual problem first hand.

Recommend this page using: Projected Number of New Jobs The projected numeric change in employment from to Basics Hotel reservations clerks fulfill reservation requests by determining the rooms available to meet customer desires.

Information Clerks

Tracks future room availabilities on the basis of reservations. Reservation agents talk, listen and help resolved conflicts with customers.

They may post charges, such as for items purchased from the room bar, and compute final bills. Qualifications As with most information clerks, hotel reservations specialists do not need a specific education for entry-level jobs.

Entry-level Education Typical level of education that most workers need to enter this occupation. Hotel reservations clerks learn their skills on the job, usually from more experienced employees, supervisors, or in larger chains, through formal classes.3 A Definition of the Job Duties for a Front Desk Clerk 4 What Is a Reservations Specialist?

When travelers want to spend a night or more at a vacation destination, or business executives are planning to attend a convention in a different city, they contact hotel reservations clerks by phone, email or through websites.

Job Description for an Airline Ticketing Officer. Dec 14, Extensive customer service experience in a previous retail job or some type of sales position is a good starting place to gain the experience needed to work as an airline ticketing agent.

Basic computer and typing skills are also needed navigate the ticketing system. Reservation agents work in hotels and resorts to help people book their stay. Reservation agents often work in call centers for the resorts and take incoming calls for people interested in staying in the property.

Reservation Agent Job Description. JOB SKILLS AND REQUIREMENTS. Customer Service/Communication Skills: Reservation agents. Job Description for Hotel Reservation Agent / Reservation assistant / Reservation Clerk in hotel. Reservation agent reports to Front office manager in the hotel. Job Description for Reservation Agent.

JOB DESCRIPTION: RESERVATION AGENT. Job Description Letha Tolbert BUS/ Tonya James July 29, Job Description Job descriptions are necessary to define the required knowledge, skills, responsibilities, training, experience, certification or licensure, and outline of reporting for a specific job within an organization.

How to Become an Information Clerk. Information clerks typically need a high school diploma and learn their skills on the job. Compare the job duties, education, job growth, and pay of information clerks with similar occupations.

More Information, Including Links to O*NET Information clerks who work as reservation and transportation Work experience in related occupation: None.

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Reservation clerk job description and requirements
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